Getting a line
A connection is provision. There is no purchase, no contract and no negotiation. What varies is the wire, and the wire belongs to the commune.
How it goesAbout a fortnight, longer for fibre
Five steps
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Ask, at the commune office or on 100. A new household, a new building or a line that was never pulled. The request records the address and whether a line is already installed.
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The line cooperative surveys. What is in the duct, how far the cabinet is, and whether the commune has to open anything. A survey takes under a week and the result is read back to the household.
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If digging is needed, the commune votes. The land is communal property, so opening a lane is a decision for the people who live on that land. Where the assembly refuses, the connection is dial-up or ISDN over the copper already there.
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Where the vote passes, the cooperative does the work and hands over the equipment. A modem or a terminal, built to a published specification, is left with the household. It becomes their property, it has no lock on it, and the drawings for it are on the hardware pages.
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The resident identity already exists. Nothing is created at this point. The resident identity works on every service the moment the line comes up.
The five linesWaiting times as at July 2026
What each one needs
| Line | In the wall | Equipment given | Waiting time |
|---|---|---|---|
| Fibre | New hole or an existing one | TS-27 terminal and TS-24 router | 3 to 20 weeks |
| DSL | The copper pair already there | TS-31 modem and TS-24 router | 4 to 9 days |
| ISDN | The copper pair already there | TS-8 terminal adapter | 6 to 12 days |
| Dial-up | The copper pair already there | TS-22 modem | 2 to 5 days |
| Fixed wireless | Nothing, an aerial outside | TS-38 indoor unit | 1 to 3 weeks |
AfterwardsEquipment passes to the household
Ownership of the equipment
Nothing is rented and nothing is returned. The household may open it, reflash it, replace it with equipment of its own construction, or refuse it and use its own. Connected equipment meets the line specification, since a modem out of specification degrades the pair for the neighbours sharing it.
Repair workshops serving every commune stock parts for at least ten years, and the tool libraries keep the tools and parts.
Changing the line type
Moving between line types costs nothing and needs no reason. Households on dial-up ask for ISDN most often, which is a same-copper upgrade and needs no digging at all.
When it breaks
Report a fault on 101 from any line, including a neighbour's. Since the network keeps no logs, the caller must describe the fault.